Pioneers Travel & Tourism
English
  • Arar Street, Wadi Saqra | Tawfiq Building #243.
  • Office No.: +962 6 5627894/5 | Fax # +962 6 5627895
  • FAQs

     

    • Why should I book through a travel agent?
      Our role is to make your trip- whether it’s for work or pleasure- a stress-free and memorable experience. We save you time by offering you all available flight and hotel options and personalizing our services.
       
    • What if I need to cancel my booking last minute?
      All airlines charge a cancellation penalty/ charges. Cancellation charges change depending on your ticket rules and time of cancellation.
       
    • Which payment methods do you accept?
      Visa payments and cash. Visa payments will be charged an extra 3% on the total amount.
       
    • I'd like to purchase tickets for 20 members, is there bulk pricing?
      In most cases, yes. There are many rules that apply for group rates, it depends on the airline, season and time of booking.
       
    • When is the best time to make an airline booking?
      The earlier you book, the cheaper the ticket. In some cases though, there might be last minute offers from the airline.
       
    • What happens if I have an emergency during my stay? 
      Our team is available 24/7 to answer your calls and solve whatever issue you might face.
       
    • How early should I arrive to the airport?
      You should arrive at the airport a minimum of 1½ hours prior to departure as most check-in desks now close an hour before departure time. We strongly recommend arriving at the airport THREE hours prior to departure especially during peak season.

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